IMPORTANT: If you are purchasing this Programme wholly or mainly for purposes outside of your trade, business, craft, or profession, you are deemed a ‘consumer’ under UK consumer law. We offer this Programme to both consumers and business customers. Please note that some legal rights, including the right to cancel under the Consumer Contracts Regulations, apply only to consumers

2.1  These terms and conditions (“Terms”) apply to the IntoDesign coaching Programme (“Programme”) operated by Invent Design Create Ltd trading as IntoDesign (“we” or “us”). By registering to be a participant in our Programme, you agree to the following Terms and that these prevail over any inconsistent terms or conditions contained, or referred to, elsewhere or as implied by law, trade custom, practice or course of dealing.

2.2  The agreement is between us and you, the person or entity registering to be a participant in the Programme (“you”) and which is subject to these Terms (“Contract”), shall come into effect upon us emailing you to confirm our acceptance of your registration form for the Programme and shall continue until terminated in accordance with these Terms.

2.3  If you are purchasing online, the order process will be as follows:

2.3.1  Add the Programme to the cart and proceed to the checkout and make payment as directed;

2.3.2  If you are paying by PayPal, you will be re-directed to the PayPal website for you to make payment and then once payment is made, you will be re-directed back to our site;

2.3.3  We will send you an email acknowledging your order and confirming whether we have accepted your order.

2.3.4  If at any stage you have made an error in your order, you may email us at hello@intodesign.online to correct any errors.

2.4  If you are purchasing online, you should print a copy of these Terms for your records as we will not be filing a copy and we may change these Terms from time to time.

2.5  These Terms should be read in conjunction with our Website Terms of Use, Privacy Policy and Acceptable Use Policy (all of which can be found on our website intodesign.online (“site”).

2.6  Any content posted or submitted by you to our site or in our forum or any contribution on group sessions in the course of the Programme is subject at all times to the Acceptable Use Policy.

2.7  Where you are a corporate entity, “you” as used in these Terms shall be deemed to include your officers and employees and you shall procure that such officers and employees fully comply with these Terms.

3.1 Access to the online courses and Programme shall be available immediately upon subscription and shall continue on a rolling monthly basis for as long as your subscription remains active and payments are up to date. The Programme is delivered through a combination of online sessions, digital resources, and community support, as outlined on the site.

3.2 The date and time of all live sessions, workshops, and other time-based content are as set out on the site or otherwise communicated to you via email, but are subject to change. We will provide you with as much notice as possible of any changes, but shall not be liable to you for any such changes. Please check the site regularly for updates.

3.3 The materials we deliver as part of the Programme do not constitute advice or recommendations. We are providing training and guidance only. We are not able to advise you on your individual circumstances.

3.4 Scheduled Breaks – While we commit to regularly updating the IntoDesign platform with new content, the Programme includes scheduled breaks in live content delivery. Specifically, no new live content will be added during August and January each year. These breaks support planning, development, and rest for the team. Your access to all existing content and community features remains unaffected during these months.

3.5 Online Content & Sessions – Online live video sessions are hosted on third-party secure servers (e.g. Zoom). We take reasonable steps to ensure ongoing availability of content, but we are not liable if content becomes temporarily unavailable, corrupted, deleted, or is not stored.

3.6  You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorised use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability which arises from any unauthorized use of your account. Any digital materials included in the Programme require the following hardware, software and other functional requirements in order to be fully used:

– A desktop or laptop computer with at least: Minimum: Intel i5 (or equivalent), 8GB RAM, 256GB storage, dedicated graphics card with 2GB VRAM, screen resolution 1920×1080. Recommended: Intel i7 (or equivalent), 16GB RAM, 512GB storage, dedicated graphics card with 4GB+ VRAM, screen resolution 1920×1080 or higher.

– Reliable broadband internet connection (minimum speed 10 Mbps download, 5 Mbps upload) for streaming and accessing online resources.

– An up-to-date web browser (e.g. Chrome, Firefox, Safari, or Edge).

– Current versions of commonly used design software (if the member wishes to use our CAD or design templates), including but not limited to: AutoCAD (student or professional licence as appropriate), SketchUp (Make or Pro – for professional use), Adobe Photoshop / Adobe Creative Suite (licensed version), Microsoft Excel / Google Sheets (for schedule and spreadsheet templates).

– Audio and video capability (microphone and speakers/headset, webcam) for participating in mentoring calls and video-based training.

3.7 Any digital materials included in the Programme have the following technical protection measures:

– Access to online course materials and resources is restricted to registered members only, via username and password authentication.

– Course videos and materials are streamed only and are not downloadable.

– Templates and CAD resources may be watermarked or subject to licence restrictions to prevent unauthorised copying or redistribution.

– Access to materials is limited to the duration of the subscription period, after which access will automatically be revoked unless renewed.

4.1  Where we are providing goods or products (such as CDs, DVDs or binders) (“Products”) as part of the Programme, the following terms and conditions of this paragraph 4 shall apply. These provisions apply whether the Products are purchased via our main site [yourdomain.com] or any related subdomains operated by us, where applicable.

4.2  Any photographs of the Products on our site are for illustration purposes only.

4.3  The delivery charges for the Products are as set out on our site from time to time.

4.4  Your order will be fulfilled by the estimated delivery date set out in our confirmation email or as described on our site, unless there is an event outside of our control. If we are unable to meet the estimated delivery date because of an event outside our control, we will endeavour to contact you with a revised estimated delivery date.

4.5  Delivery will be completed when we deliver the Products to the address you gave us when you placed the order and the Products will be your responsibility from the completion of delivery.

4.6  If no one is available at your address to take delivery, we will leave you a note that the Products have been returned to our premises, in which case, please contact us to rearrange delivery. Return delivery will be at your expense.

4.7  You own the Products once we have received payment in full, including all applicable delivery charges.

5.1 The Programme is offered on a monthly rolling subscription basis at a cost as set out in the summary of key terms above.

5.2 Payment is due monthly in advance via the payment method selected at the time of registration. You authorise us to charge your chosen payment method automatically on a recurring monthly basis unless and until you cancel your subscription.

5.3 You may cancel your subscription at any time via your account settings. However, access to the Programme and all associated materials will end immediately upon cancellation, failed payment, or chargeback, regardless of the billing cycle.

5.4 Access to the Programme is conditional upon receipt of ongoing subscription payments. If a payment fails, is stopped, or reversed, your access to the Programme and materials will be suspended immediately.

5.5 All prices include Value Added Tax (and any other applicable taxes or duties) where applicable.

5.6 You are responsible for any travel, accommodation, or related expenses incurred in connection with your participation in the Programme.

5.7 All payments are non-refundable except as required by law or as stated under paragraph 6.5 (cancellation rights for consumers).

6.1  We warrant to you that the Programme and Programme materials purchased from us is of satisfactory quality and reasonably fit for the purpose for which the Programme is supplied in accordance with your rights under the Consumer Rights Act 2015.

6.2  Other than as set out in paragraph 6.1 above, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of coaching and the fact that your success is dependent on a number of factors over which we have no control, we do not guarantee any particular results.

6.3  We will endeavour to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.

6.4  You acknowledge that in the course of the Programme you may have access to other Programme participants confidential information and you agree not to use or disclose to any third party such confidential information. This restriction does not apply to:

(a)  any use or disclosure authorised by you or required by law;

(b)  any use or disclosure which you consider necessary or advisable in order to prevent illegal acts or harm to others;

(c)  any information which is already in, or comes into, the public domain otherwise than through your unauthorised disclosure.

6.5  If you are buying as a consumer (as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013), you may cancel this Contract within 14 days of registration. However, by accessing the Programme content within this period, you acknowledge that you will lose your right to cancel once digital delivery has commenced. If you cancel before accessing content, we will provide a full refund. If you cancel after accessing content, you may be liable for a proportionate charge for services used.

6.6  You hereby request immediate performance of the Contract and acknowledge that you will lose your right of withdrawal from the Contract once the service contract is fully performed. If you cancel the Contract before the services have been fully performed, you agree that you will pay for the supply of the service for the period for which they are supplied. The amount payable will be in proportion to what has been supplied, in comparison with the full coverage of the Contract.

6.7  You agree that we may begin the supply of digital content not on a tangible medium before the end of the cancellation period set out in paragraph 6.5 above and you acknowledge that you will lose your cancellation rights in relation to such digital content.

6.8  You acknowledge that your personal data will be processed by and on behalf of us as part of us providing the Programme to you in accordance with our Privacy Notice that you can view at Privacy Policy.

6.9  If any digital content we provide is faulty, you may be entitled to a repair, replacement, or refund under the Consumer Rights Act 2015. Please contact us immediately if you experience any issues with accessing or using our digital materials.

7.1  We are the owner or the licensee of all Intellectual Property Rights and all other rights in the Programme and all content within the Programme and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Programme or the content of the Programme to you or to any other person.

7.2  You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials (or any of the ideas and concepts created by us and contained in the content or materials) contained in the Programme.

7.3  We grant to you a limited, non-exclusive, non-transferable, non-sublicensable revocable licence to use all or any of the content of the Programme for the purposes for which the Programme was provided only.

7.4  Except as set out in paragraph 7.3, you may not use any of our intellectual property rights at any time except where duly licensed. Use of our logo is strictly prohibited without our prior written consent.

7.5  You may not without our prior written consent make any audio or visual recordings of any part of our Programme.

7.6  We may from time to time record the Programme being delivered during your attendance. You authorise us to use your image and voice in any such recordings without payment, other condition or need for further consent. We will only record sessions with your knowledge and will use such recordings solely for the delivery or promotion of the Programme, in accordance with our Privacy Policy.

7.7  You are not permitted to sell or promote products or services to other participants in the Programme at or during any part of our Programme without our prior written permission. You shall not contact any participants of the Programme other than in relation to progressing within the Programme.

7.8  The provisions of this paragraph 7 shall survive termination of the Contract.

8.1 This Contract continues on a rolling monthly basis unless and until it is terminated by either party in accordance with these Terms. Access to the Programme and associated services is provided only while your subscription is active and payments are up to date.

8.2 Either party may terminate this Contract with immediate effect by written notice if:

8.2.1 The other commits any serious or repeated breach or non-observance of these Terms;

8.2.2 The other becomes insolvent, bankrupt, ceases trading, or is subject to an administration or winding-up order;

8.2.3 The other party commits any fraud, dishonesty, or other acts which, in the terminating party’s reasonable opinion, are materially adverse or bring the terminating party into disrepute.

8.3 We may terminate this Contract and suspend or cancel your access to the Programme without liability if, in our reasonable opinion, your conduct disrupts the Programme or negatively impacts other participants.

8.4 You may cancel your subscription at any time via your account dashboard. Cancellation will take immediate effect, and your access to the Programme will end as soon as the cancellation is processed.

8.5 If your subscription payment fails, is cancelled, or is subject to a chargeback, your access will be suspended immediately. Continued access requires payment to be reinstated.

8.6 Termination of this Contract does not affect any rights or obligations that have accrued prior to termination, including our right to claim damages for any breach.

8.7 Any delay in exercising a right to terminate does not constitute a waiver of that right.

8.8 Paragraphs which expressly or by implication survive termination shall remain in full force and effect.

8.9 This paragraph 8 shall survive termination of the Contract.

9.1  Nothing in this paragraph 9 shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which liability cannot be legally excluded or limited.

9.2  We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss or corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into the Contract and/or us providing the Programme.

9.3  Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Programme.

9.4  Any claims to be brought under or arising out of the Contract must be brought within 6 months of the date of the event giving rise to the claim.

9.5  If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control (including our illness or incapacity or that of any member of the team involved in providing the Programme), we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

9.6  We may make changes (and shall not be liable for any additional costs incurred by you or for any other liability incurred by you as a result of changes) in (i) the Programme, (ii) any other content, (iii) the location of venues, (iv) the time and date of sessions or (v) the delivery mode of the sessions (for example changing an in person session to an online session) (vi) trainers, instructors or coaches.

9.7  The provisions of this paragraph 9 shall survive termination of the Contract.

9.8  You acknowledge and agree that:

9.8.1  The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Programme (which shall be deemed to have been terminated by mutual consent);

9.8.2  In entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Programme other than as expressly set out in the Contract.

10.1  By registering for our Programme you warrant that:

10.1.1  You are legally capable of entering into binding contracts; and

10.1.2  You are at least 18 years old; and

10.1.3  That all information you provide us with is materially true and accurate at all times and not misleading in any way.

10.2  You accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our site. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

10.3  We may vary these Terms (other than the subscription fee you are currently paying) at any time. If we do, we will notify you by email. Continued use of the Programme after such notice constitutes your acceptance of the updated Terms. Any change in subscription pricing will only apply upon renewal or future sign-up.

10.4  The Contract is personal to you and you may not assign, transfer, charge, subcontract, sub-license or deal in any other manner with all or any of your rights under the Contract.

10.5  We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

10.6  If we fail to insist upon strict performance of any of your obligations under the Contract, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is in writing.

10.7  If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

10.8  A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

10.9  The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under the Contract are not subject to the consent of any person that is not a party to the Contract.

10.10  The Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.

10.11  We each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract or its subject matter or formation (including non-contractual disputes or claims).

10.12  Unless the context otherwise requires, a reference to one gender shall include a reference to the other gender.

To: Invent Design Create Ltd
175 Wokingham Road, Reading, Berkshire, England, RG6 1LT
Email: hello@intodesign.online

I/We* hereby give notice that I/We* cancel my/our* contract of sale for the supply of the following services:

………………………………………………………………………………………………………………………………………

Ordered on: ………………………………………………………………………………………………………

Name of consumer: ………………………………………………………………………………………………………

Address of consumer: ………………………………………………………………………………………………………

Signature of consumer (only if this form is notified on paper): ………………………………………………………………………………………………………

Date: ………………………………………………………………………………………………………

[* Delete as appropriate]

WHAT: Interior Design Mentoring and Training Programme, including access to online courses, mentoring sessions, practical design projects, professional templates (business, CAD, and legal templates), and supporting digital resources.

WHEN: Online courses, classes, and resources accessible on demand. Live group mentoring calls and coaching sessions are held on scheduled dates (details provided via the member portal or by email).

WHO: Delivered by Joanna Chrobak and Dariusz Chrobak.

WHERE: Accessible via the membership platform at intodesign.online  and it’s subdomains.

HOW: Members will be provided with a secure login to access the membership site via intodesign.online and its subdomains. Training materials are delivered through video streaming, downloadable or view-only templates, and other online resources.

Participation may require the use of third-party software tools (such as AutoCAD, SketchUp, Photoshop, Microsoft Excel/Google Sheets). You are responsible for ensuring you have appropriate licences to use any third-party software or content required to access or implement the templates.

Access is available for the duration of the active subscription. Access ends immediately if a payment fails or the subscription is cancelled.

Courses are for educational purposes only and are not formal qualifications.

Data Processing Schedule – IntoDesign Platform Where you (the “User”) store or manage personal data about your clients within the IntoDesign platform, IntoDesign acts as a data processor on your behalf.

1. Subject Matter and Purpose – IntoDesign processes personal data solely for the purpose of providing its digital tools, storage, and collaboration functionality to you as part of your subscription service.
2. Nature and Duration – Processing is limited to storage, organisation, retrieval, and display of data within your account and continues for the duration of your active subscription.
3. Types of Data and Categories of Data Subjects – The data may include names, contact details, and other information you upload about your clients, suppliers, or collaborators.
4. Security Measures – IntoDesign implements appropriate technical and organisational measures to ensure the security and confidentiality of stored data, including encrypted transmission, restricted access, and regular backups.
5. Subprocessing – IntoDesign may engage trusted third-party hosting and infrastructure providers (such as Cloudways and database providers) as subprocessors. These parties are bound by equivalent data protection obligations.
6. Termination and Deletion – Upon termination of your subscription, your data will be deleted or anonymised within a reasonable period unless retention is required for legal or legitimate business purposes.